Smart way to stop being afraid your website technology will frustrate uniform customers

Posted by SmartBuy|TK on Feb 20, 2019 10:05:00 AM
SmartBuy|TK

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In our modern age businesses conduct the bulk of their transactions on the internet; this fact causes some people a lot of unnecessary angst. If you are concerned that your website technology will frustrate your customers, don't be. Follow these helpful hints and you will be able to streamline your ordering and customer service platforms into an efficient and enjoyable experience for your clients and their employees.

Websites for purchasing employee apparel should be customized for each account

A little extra time at the front-end can pay huge dividends in customer satisfaction and retention. When you customize each purchasing portal for your clients you make the ordering process even easier! A personalized page for each of your accounts is easy to set up and can make a positive impact on the end user and their level of satisfaction. Automated templates are simple to update to reflect the unique needs of each client and can help to increase their engagement with the platform.

Embroidery and screen printing options should be friendly and accurate

Offering your customers embroidery and screen printing options in a friendly manner that is accurate will go a long way to helping them avoid frustration. Custom apparel is key to your customers' branding and public perception. Offering top quality embroidery and screen printing that sets them apart from the pack will help them to enjoy greater success and will, in turn, make you a trusted partner that they rely upon.

Web pages should be responsive design for phones and tablets

More and more people utilize their mobile devices and tablets for the bulk of their web surfing and online buying. It is imperative to offer an interface that works seamlessly across all of your customers' devices. Providing efficient access for your customers and their employees across all platforms is yet another way that you provide them with a positive experience that makes their lives better!

Shoppers should have options for credit cards, company allowance and more

Because many companies provide a regular uniform allowance to their employees, allowing that option in addition to credit cards and cash apps for shoppers is a necessity. In fact, your website will make it as easy as possible for shoppers to order their apparel and keep the need for additional layers of approvals to a minimum. Turn key services are exactly that, turn key! When you provide all of the necessary options for employees you will make your customers' day a lot easier. 

Companies should be able to manage their employee shoppers without help from their apparel supplier

When your clients are able to handle the shopping needs of their employees without your help you know your website is set up right! This is the key to growing your business and enjoying all of the success that is possible in the employee apparel business. Once your site is up and running and your customers discover that their employees can take care of ordering their own uniforms you will be a hero. In an ideal situation, your employee apparel customers won't need you at all after their work staff has been trained on the purchasing portal.

Online apparel ordering can be a breeze with the support of a knowledgeable provider and some strategic set-up. There is no reason to fear that your website technology will frustrate your client base. In fact, it is much more likely that they will find the ability to have their employees order their apparel directly to be a huge plus!

We have that. Stop being afraid.

 

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Tags: how to sell uniforms, uniform business, retail uniforms